# Cannot clone backend

**URL:** <https://discuss.dgraph.io/t/cannot-clone-backend/13356>\
**Category:** Dgraph Cloud\
**Tags:** kind:question, kind:bug\
**Created:** [March 23, 2021, 11:14am UTC](https://discuss.dgraph.io/t/cannot-clone-backend/13356 "2021-03-23T11:14:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![selmeci](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@selmeci](https://discuss.dgraph.io/u/selmeci)\
**Post date:** [March 23, 2021, 11:14am UTC](https://discuss.dgraph.io/t/cannot-clone-backend/13356/1 "2021-03-23T11:14:44Z")

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Hi,

I would like to clone one backend but when I click on `Clone Backend` I get error message: `[{"message":"Couldn't get backup location","locations":[{"line":2,"column":5}],"path":["restore"]}]`

Can you help us, please?

Thank you,  
Roman

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**Author:** ![mrjn](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/mrjn/32/775_2.png) [@mrjn](https://discuss.dgraph.io/u/mrjn)\
**Post date:** [March 24, 2021, 6:06am UTC](https://discuss.dgraph.io/t/cannot-clone-backend/13356/2 "2021-03-24T06:06:25Z")

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Hey Roman,

Are you a cloud customer? In that case, please use the support ticketing system.