# DGraph Cloud is down **URL:** \ **Category:** Dgraph Cloud\ **Tags:** kind:bug\ **Created:** [February 8, 2022, 5:42pm UTC](https://discuss.dgraph.io/t/dgraph-cloud-is-down/16805 "2022-02-08T17:42:02Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![danielhr](https://avatars.discourse-cdn.com/v4/letter/d/7ea924/32.png) [@danielhr](https://discuss.dgraph.io/u/danielhr)\ **Post date:** [February 8, 2022, 5:42pm UTC](https://discuss.dgraph.io/t/dgraph-cloud-is-down/16805/1 "2022-02-08T17:42:02Z")
Same as [DGraph Cloud is not working](http://discuss.hypermode.com/t/dgraph-cloud-is-not-working/16629) ---
**Author:** ![amaster507](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/amaster507/32/4123_2.png) [@amaster507](https://discuss.dgraph.io/u/amaster507)\ **Post date:** [February 8, 2022, 5:47pm UTC](https://discuss.dgraph.io/t/dgraph-cloud-is-down/16805/2 "2022-02-08T17:47:47Z")
down for me too. > [@amaster507](#): > > So is anyone maintaining Dgraph Cloud?? [@core-devs](https://discuss.dgraph.io/groups/core-devs) @Dgraph_Admin is anyone here at all?? What is the official way to get support now when Dgraph Cloud is down to the point that you cannot open a ticket? I am a paying customer of Dgraph Cloud. ---
**Author:** ![RickSalmon](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/ricksalmon/32/8025_2.png) [@RickSalmon](https://discuss.dgraph.io/u/RickSalmon)\ **Post date:** [February 8, 2022, 5:58pm UTC](https://discuss.dgraph.io/t/dgraph-cloud-is-down/16805/3 "2022-02-08T17:58:15Z")
Yup, down for me too. ---
**Author:** ![danielhr](https://avatars.discourse-cdn.com/v4/letter/d/7ea924/32.png) [@danielhr](https://discuss.dgraph.io/u/danielhr)\ **Post date:** [February 8, 2022, 6:31pm UTC](https://discuss.dgraph.io/t/dgraph-cloud-is-down/16805/4 "2022-02-08T18:31:59Z")
The cloud dashboard is back up but the endpoint is still not working ---
**Author:** ![amaster507](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/amaster507/32/4123_2.png) [@amaster507](https://discuss.dgraph.io/u/amaster507)\ **Post date:** [February 8, 2022, 6:35pm UTC](https://discuss.dgraph.io/t/dgraph-cloud-is-down/16805/5 "2022-02-08T18:35:08Z")
If you can get into the GUI, then open a ticket there. That seems the only route for any kind of official support right now. ---
**Author:** ![nodeworks](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/nodeworks/32/3637_2.png) [@nodeworks](https://discuss.dgraph.io/u/nodeworks)\ **Post date:** [February 8, 2022, 7:48pm UTC](https://discuss.dgraph.io/t/dgraph-cloud-is-down/16805/6 "2022-02-08T19:48:49Z")
Is Dgraph Cloud stable? I mean, going forward are there going to be daily and weekly outages? ---
**Author:** ![fulsmita](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/fulsmita/32/3398_2.png) [@fulsmita](https://discuss.dgraph.io/u/fulsmita)\ **Post date:** [February 9, 2022, 3:14am UTC](https://discuss.dgraph.io/t/dgraph-cloud-is-down/16805/7 "2022-02-09T03:14:42Z")
Hello everyone, Thanks for reporting this issue here on discuss. Our internal alerts had also gone off, and we had fixed this issue shortly after we got the alert. We will post the full downtime report with the timeline to [status.dgraph.io](http://status.dgraph.io) sometime in the next 24h. ---
**Author:** ![alexdancho](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/alexdancho/32/9614_2.png) [@alexdancho](https://discuss.dgraph.io/u/alexdancho)\ **Post date:** [February 28, 2022, 7:29pm UTC](https://discuss.dgraph.io/t/dgraph-cloud-is-down/16805/8 "2022-02-28T19:29:03Z")
Hey @fulsmita: Sorry to zombie a thread, but we have a down cluster in Cloud and haven’t gotten a response back from either email or our Slack connect channel. Can you shoot me a message at [alex.dancho@newsela.com](mailto:alex.dancho@newsela.com) so we can try to get back online, or at least direct me to where I can ask someone for help? Thanks so much.