Hello, I recently launched a new Dedicated backend because my previous Shared cluster stopped letting me successfully query from my other applications. When I launched the dedicated backend, the timer kept counting infinitely until I decided to refresh the page. Now I can access the Dashboard, but the backend will not connect. I can not do anything with the backend the way it is right now and I am already getting charged for it. I also tried to submit a support ticket, but it continuously failed. Can I get some help getting the backend connected?
The backend was launched using [email protected]
