# Network Access error for dgraph tutorial **URL:** \ **Category:** Dgraph\ **Tags:** kind:question\ **Created:** [February 4, 2021, 7:37pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642 "2021-02-04T19:37:08Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![billybobthorton](https://avatars.discourse-cdn.com/v4/letter/b/dbc845/32.png) [@billybobthorton](https://discuss.dgraph.io/u/billybobthorton)\ **Post date:** [February 4, 2021, 7:37pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/1 "2021-02-04T19:37:08Z")
I am following the tutorial and have tried both standalone and the regular dgraph and both cases I get an error with network access. I can access the Ratel website, but I can’t do anything. ![](https://canada1.discourse-cdn.com/flex007/uploads/dgraph/original/2X/5/59c6312baab5bf19e91c6d4901a819ed5e975777.png) It says connected, but when you hover over the red it says “network access” and I can’t get through step 3 of the tutorial where you load a schema. I tried the standalone initially, then switch to the docker common and ran all three terminal sessions. I changed the dgraph alpha url in the tutorial to the remote host on my local lan. ![](https://canada1.discourse-cdn.com/flex007/uploads/dgraph/original/2X/c/c52e0c339c723c5c3ad87596e51e949b6ac025d2.png) If I go to the url directly, I get this, so I know it is listening and I can access it. ```auto Dgraph browser is available for running separately using the dgraph-ratel binary ``` I most likely will end up using slash, but I wanted to setup a local instance for dev to avoid running out of traffic as 1Mb isn’t much for any form of testing. ---
**Author:** ![chewxy](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/chewxy/32/4339_2.png) [@chewxy](https://discuss.dgraph.io/u/chewxy)\ **Post date:** [February 5, 2021, 12:36am UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/2 "2021-02-05T00:36:25Z")
Do you get a Page Not Found if you use your browser to go to 192.168.1.20:6080 (which is where I assume you’re also running Zero)? ---
**Author:** ![billybobthorton](https://avatars.discourse-cdn.com/v4/letter/b/dbc845/32.png) [@billybobthorton](https://discuss.dgraph.io/u/billybobthorton)\ **Post date:** [February 5, 2021, 7:57am UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/3 "2021-02-05T07:57:12Z")
> [@chewxy](#): > > Do you get a Page Not Found if you use your browser to go to 192.168.1.20:6080 (which is where I assume you’re also running Zero)? Yes, I do. `404 page not found` ---
**Author:** ![MichelDiz](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/micheldiz/32/11873_2.png) [@MichelDiz](https://discuss.dgraph.io/u/MichelDiz)\ **Post date:** [February 6, 2021, 9:03pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/4 "2021-02-06T21:03:29Z")
Can you share the logs you get in the developer tools? in the console part. Also, please check if you can reach ```auto 192.168.1.20:8080/state 192.168.1.20:8080/health 192.168.1.20:6080/state ``` ---
**Author:** ![billybobthorton](https://avatars.discourse-cdn.com/v4/letter/b/dbc845/32.png) [@billybobthorton](https://discuss.dgraph.io/u/billybobthorton)\ **Post date:** [February 6, 2021, 9:15pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/5 "2021-02-06T21:15:45Z")
Ok, I just purged all my docker instances. Pulled standalone as per the tour. Ran it as per the tour. If I go directly to the url in my browser (just as test). I get this. ![](https://canada1.discourse-cdn.com/flex007/uploads/dgraph/original/2X/9/9a46e585fcc733f0ad7fbb0077284d27be02a7b7.png) ![](https://canada1.discourse-cdn.com/flex007/uploads/dgraph/original/2X/c/cd337e549b123df97f372a7f42eb651ca5c55486.png) This confirms something is listening. If I go into the tour, and change the url. I get this Watching the console in another window via SSH I used to launch it, I see no reaction what so ever when I try to connect. 192.168.1.20:8080/state {“counter”:“19”,“groups”:{“1”:{“members”:{“1”:{“id”:“1”,“groupId”:1,“addr”:“localhost:7080”,“leader”:true,“amDead”:false,“lastUpdate”:“1612645535”,“clusterInfoOnly”:false,“forceGroupId”:false}},“tablets”:{“dgraph.cors”:{“groupId”:1,“predicate”:“dgraph.cors”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.drop.op”:{“groupId”:1,“predicate”:“dgraph.drop.op”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.graphql.p\_query”:{“groupId”:1,“predicate”:“dgraph.graphql.p\_query”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.graphql.p\_sha256hash”:{“groupId”:1,“predicate”:“dgraph.graphql.p\_sha256hash”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.graphql.schema”:{“groupId”:1,“predicate”:“dgraph.graphql.schema”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.graphql.schema\_created\_at”:{“groupId”:1,“predicate”:“dgraph.graphql.schema\_created\_at”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.graphql.schema\_history”:{“groupId”:1,“predicate”:“dgraph.graphql.schema\_history”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.graphql.xid”:{“groupId”:1,“predicate”:“dgraph.graphql.xid”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.type”:{“groupId”:1,“predicate”:“dgraph.type”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”}},“snapshotTs”:“14”,“checksum”:“12071872251239819759”,“checkpointTs”:“0”}},“zeros”:{“1”:{“id”:“1”,“groupId”:0,“addr”:“localhost:5080”,“leader”:true,“amDead”:false,“lastUpdate”:“0”,“clusterInfoOnly”:false,“forceGroupId”:false}},“maxLeaseId”:“10000”,“maxTxnTs”:“10000”,“maxRaftId”:“1”,“removed”:,“cid”:“817a3f76-9340-4915-b697-2711eb757c02”,“license”:{“user”:“”,“maxNodes”:“18446744073709551615”,“expiryTs”:“1615237537”,“enabled”:true}} 192.168.1.20:8080/health [{“instance”:“alpha”,“address”:“localhost:7080”,“status”:“healthy”,“group”:“1”,“version”:“v20.11.0”,“uptime”:252,“lastEcho”:1612645783,“ongoing”:[“opRollup”],“ee\_features”:[“backup\_restore”],“max\_assigned”:16}] 192.168.1.20:6080/state {“counter”:“19”,“groups”:{“1”:{“members”:{“1”:{“id”:“1”,“groupId”:1,“addr”:“localhost:7080”,“leader”:true,“amDead”:false,“lastUpdate”:“1612645535”,“clusterInfoOnly”:false,“forceGroupId”:false}},“tablets”:{“dgraph.cors”:{“groupId”:1,“predicate”:“dgraph.cors”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.drop.op”:{“groupId”:1,“predicate”:“dgraph.drop.op”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.graphql.p\_query”:{“groupId”:1,“predicate”:“dgraph.graphql.p\_query”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.graphql.p\_sha256hash”:{“groupId”:1,“predicate”:“dgraph.graphql.p\_sha256hash”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.graphql.schema”:{“groupId”:1,“predicate”:“dgraph.graphql.schema”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.graphql.schema\_created\_at”:{“groupId”:1,“predicate”:“dgraph.graphql.schema\_created\_at”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.graphql.schema\_history”:{“groupId”:1,“predicate”:“dgraph.graphql.schema\_history”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.graphql.xid”:{“groupId”:1,“predicate”:“dgraph.graphql.xid”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”},“dgraph.type”:{“groupId”:1,“predicate”:“dgraph.type”,“force”:false,“onDiskBytes”:“0”,“remove”:false,“readOnly”:false,“moveTs”:“0”,“uncompressedBytes”:“0”}},“snapshotTs”:“14”,“checksum”:“12071872251239819759”,“checkpointTs”:“0”}},“zeros”:{“1”:{“id”:“1”,“groupId”:0,“addr”:“localhost:5080”,“leader”:true,“amDead”:false,“lastUpdate”:“0”,“clusterInfoOnly”:false,“forceGroupId”:false}},“maxLeaseId”:“10000”,“maxTxnTs”:“10000”,“maxRaftId”:“1”,“removed”:,“cid”:“817a3f76-9340-4915-b697-2711eb757c02”,“license”:{“user”:“”,“maxNodes”:“18446744073709551615”,“expiryTs”:“1615237537”,“enabled”:true}} If I just go to :6080 like suggested by Chewy, I get. 404 page not found I even did an SSH port forward for (8000, 8080, 6080) so dgraph appeared to be on my local machine to see if it was a bug in the tour in using custom hosts, but I didn’t think so because of this in Ratel. I can see Ratal launch, but it cannot connect locally either. As for logs, I don’t see a lot, just seems like normal noise outside of no schema exists (because I can’t connect to add one). Once it is launched, the logs don’t really change or even acknowledge connections. This is frustrating, because the tour looks like it would answer some of my questions, but I have been banging my head against this for over a month just trying to do atomic transactions which is stupidly simple in most dbs. ---
**Author:** ![MichelDiz](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/micheldiz/32/11873_2.png) [@MichelDiz](https://discuss.dgraph.io/u/MichelDiz)\ **Post date:** [February 6, 2021, 9:17pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/6 "2021-02-06T21:17:41Z")
> [@billybobthorton](#): > > 192.168.1.20:8080/state I see here `192.168.1.20` but in the PrintScreen, I see `192.168.200.21`. Is it a typo? ---
**Author:** ![billybobthorton](https://avatars.discourse-cdn.com/v4/letter/b/dbc845/32.png) [@billybobthorton](https://discuss.dgraph.io/u/billybobthorton)\ **Post date:** [February 6, 2021, 9:19pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/7 "2021-02-06T21:19:22Z")
> [@MichelDiz](#): > > I see here `192.168.1.20` but in the PrintScreen, I see `192.168.1.200`. Is it a typo? No, I am using the correct IP. I changed them. ---
**Author:** ![MichelDiz](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/micheldiz/32/11873_2.png) [@MichelDiz](https://discuss.dgraph.io/u/MichelDiz)\ **Post date:** [February 6, 2021, 9:21pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/8 "2021-02-06T21:21:08Z")
Please, share details of how you have started the cluster. All steps. But, as you are able to see the state and health. Make no sense you being blocked. Are you using HTTPS on the address instead of HTTP? Share the logs on the Developer tools. ---
**Author:** ![MichelDiz](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/micheldiz/32/11873_2.png) [@MichelDiz](https://discuss.dgraph.io/u/MichelDiz)\ **Post date:** [February 6, 2021, 9:22pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/9 "2021-02-06T21:22:39Z")
> [@billybobthorton](#): > > If I just go to :6080 like suggested by Chewy, I get. > > 404 page not found Yeah, cuz there is nothing there indeed. If you get 404, it means that Dgraph Zero is reachable. ---
**Author:** ![billybobthorton](https://avatars.discourse-cdn.com/v4/letter/b/dbc845/32.png) [@billybobthorton](https://discuss.dgraph.io/u/billybobthorton)\ **Post date:** [February 6, 2021, 9:23pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/10 "2021-02-06T21:23:37Z")
> [@MichelDiz](#): > > Please, share details of how you have started the cluster. All steps. ```auto docker pull dgraph/standalone ``` ```auto docker run -it -p 5080:5080 -p 6080:6080 -p 8080:8080 \ -p 9080:9080 -p 8000:8000 -v ~/dgraph:/dgraph --name dgraph \ dgraph/standalone:v20.11.0 ``` I also did the Docker common version running all three components individually, same end result. > [@MichelDiz](#): > > Are you using HTTPS on the address instead of HTTP? No, if I was I wouldn’t get any response at all. > [@MichelDiz](#): > > Share the logs on the Developer tools. I don’t know how to do this, I tried to add the logs I see in the console to my previous longer comment but I got a 429 error when they were in the comment, once I removed them it allowed me to comment. ---
**Author:** ![MichelDiz](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/micheldiz/32/11873_2.png) [@MichelDiz](https://discuss.dgraph.io/u/MichelDiz)\ **Post date:** [February 6, 2021, 9:27pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/11 "2021-02-06T21:27:36Z")
Your docker instance is a “native” installation or is it a Virtual Machine approach? Why do you have two different IPs? Is the docker instance remotely? If so, have you checked the iptables, firewall, and so on from the host of that machine? If you wish, you can forward the 8080 port via ssh e.g: ```auto ssh -L 8080:localhost:8080 user@192.168.1.200 ``` ---
**Author:** ![billybobthorton](https://avatars.discourse-cdn.com/v4/letter/b/dbc845/32.png) [@billybobthorton](https://discuss.dgraph.io/u/billybobthorton)\ **Post date:** [February 6, 2021, 9:33pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/12 "2021-02-06T21:33:20Z")
> [@MichelDiz](#): > > Your docker instance is a “native” installation or is it a Virtual Machine approach? native > [@MichelDiz](#): > > Why do you have two different IPs? I changed it in the post for privacy, although it is it’s a local ip it isn’t a big deal, it’s just habit. > [@MichelDiz](#): > > Is the docker instance remotely? Local LAN > [@MichelDiz](#): > > If so, have you checked the iptables, firewall, and so on from the host of that machine? None, it is on local LAN so I am not running a firewall. > [@MichelDiz](#): > > If you wish, you can forward the 8080 port via ssh e.g: I do it differently, but I was just making it appear as local host to test if the tour had a bug. ---
**Author:** ![MichelDiz](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/micheldiz/32/11873_2.png) [@MichelDiz](https://discuss.dgraph.io/u/MichelDiz)\ **Post date:** [February 6, 2021, 9:39pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/13 "2021-02-06T21:39:01Z")
> [@billybobthorton](#): > > native Just curious, why you’re not using localhost on your docker instance? In general native installation of the docker runs automatically on localhost. Only VMs runs different IPs(LAN on bridge or a second ethernet card). > [@billybobthorton](#): > > I changed it in the post for privacy, although it is it’s a local ip it isn’t a big deal, it’s just habit. Don’t bother with this. Only your public IP matters. If someone tries to attack your home/office they already know your LAN details. And they can just run a “scan” to find devices. If you care about this, you should reboot your modem every 6 hours. So your ISP gives you a new IP. Again, share the dev tools logs. There might show up what is happening. ---
**Author:** ![billybobthorton](https://avatars.discourse-cdn.com/v4/letter/b/dbc845/32.png) [@billybobthorton](https://discuss.dgraph.io/u/billybobthorton)\ **Post date:** [February 6, 2021, 9:45pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/14 "2021-02-06T21:45:31Z")
> [@MichelDiz](#): > > Just curious, why you’re not using localhost on your docker instance? In general native installation of the docker runs automatically on localhost. Only VMs runs different IPs(LAN on bridge or a second ethernet card). I am on a Windows machine, and dgraph/docker is running on a Linux host on my LAN. > [@MichelDiz](#): > > Again, share the dev tools logs. There might show up what is happening. How? I am not sure how to do this. You mean just copy the output of console? ---
**Author:** ![MichelDiz](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/micheldiz/32/11873_2.png) [@MichelDiz](https://discuss.dgraph.io/u/MichelDiz)\ **Post date:** [February 6, 2021, 9:48pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/15 "2021-02-06T21:48:42Z")
> [@billybobthorton](#): > > How? I am not sure how to do this. You mean just copy the output of console? Press Ctrl Shift J in that page and go to console. > [@billybobthorton](#): > > Linux host on my LAN So, check if the ports are open. Linux tends to be “deny” by default. Or use the SSH forwarding I mentioned. ---
**Author:** ![billybobthorton](https://avatars.discourse-cdn.com/v4/letter/b/dbc845/32.png) [@billybobthorton](https://discuss.dgraph.io/u/billybobthorton)\ **Post date:** [February 6, 2021, 9:55pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/16 "2021-02-06T21:55:01Z")
> [@MichelDiz](#): > > So, check if the ports are open. Linux tends to be “deny” by default. Or use the SSH forwarding I mentioned. My posts of each of the things you asked for shows the ports are in fact opened or I wouldn’t be able to give you status and health checks. > [@MichelDiz](#): > > Press Ctrl Shift J in that page and go to console. ---
**Author:** ![MichelDiz](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/micheldiz/32/11873_2.png) [@MichelDiz](https://discuss.dgraph.io/u/MichelDiz)\ **Post date:** [February 6, 2021, 9:59pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/17 "2021-02-06T21:59:01Z")
There you go. Chrome is blocking your connection. See the last error. As Dgraph runs on HTTPS your docker should be behind HTTPS too. Let me check a solution for this. In the meantime, test on another browser. ---
**Author:** ![billybobthorton](https://avatars.discourse-cdn.com/v4/letter/b/dbc845/32.png) [@billybobthorton](https://discuss.dgraph.io/u/billybobthorton)\ **Post date:** [February 6, 2021, 10:02pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/18 "2021-02-06T22:02:06Z")
Same thing in Chrome (I use Brave), but I have the same issue with Ratel not being able to connect as I showed in my screenshots above. I tried turning shields off in Brave and made no difference. Oddly all my images disappeared in my above replies. ---
**Author:** ![MichelDiz](https://yyz1.discourse-cdn.com/flex007/user_avatar/discuss.dgraph.io/micheldiz/32/11873_2.png) [@MichelDiz](https://discuss.dgraph.io/u/MichelDiz)\ **Post date:** [February 6, 2021, 10:02pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/19 "2021-02-06T22:02:51Z")
> [@billybobthorton](#): > > but I have the same issue with Ratel not being able to connect as I showed in my screenshots above. Use this instead, it shall work [http://play.dgraph.io/](http://play.dgraph.io/) ---
**Author:** ![billybobthorton](https://avatars.discourse-cdn.com/v4/letter/b/dbc845/32.png) [@billybobthorton](https://discuss.dgraph.io/u/billybobthorton)\ **Post date:** [February 6, 2021, 10:03pm UTC](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642/20 "2021-02-06T22:03:34Z")
> [@MichelDiz](#): > > Use this instead, it shall work [http://play.dgraph.io/](http://play.dgraph.io/) I want to be able to run my own locally, and ultimately one in production. [Next page](https://discuss.dgraph.io/t/network-access-error-for-dgraph-tutorial/12642.md?page=2)