14 UNAVAILABLE: read ECONNRESET

Hi,

I have a service on amazon(France region) and I’m using dgraph cloud(Frankfurt region) as database. the service working fine but sometimes I get these errors (for example 187 times in 24 hours) :

14 UNAVAILABLE: read ECONNRESET

4 UNAVAILABLE: read ECONNRESET at Object.callErrorFromStatus (/node_modules/@grpc/grpc-js/build/src/call.js:31:26)

I’m using dgraph-js (grpc version). My service is dockerized and running on Kubernetes. Also I have dgraph self hosted on the same region as my service is and this errors are not happening.

Hi @mhd21,

Can you please open a support ticket for us to investigate this further ? You can do that from your Cloud console by navigating to ‘Support’ under the ‘Resources’ section on the left pane. Then fill in and submit the problem details along with your contact info.

Thanks!